Privacy Policy
This privacy policy sets out how Maple Leap Groups uses and protects any information that you give Maple Leap Groups when you use this website.
Maple Leap Groups is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Maple Leap Groups may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
What we collect.
Personal information means any information that may be used to identify an individual, including, but not limited to, a first and last name, email address, a home, postal or other physical address, other contact information, title, occupation, industry, personal interests, and other information when needed to provide a service or product or carry out a transaction you have requested.
Information Sharing and Disclosure
What we do with the information we gather.
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
Maple Leap Groups do not transfer or share your information except as provided below:
Maple Leap Groups may also send your personal information to other companies or people if:
Maple Leap Groups have users' consent to share the information;
Maple Leap Groups may share User's personally identifiable information with our resellers and partners, so that such resellers and partners may use such information to market Maple Leap Groups' products and services, and to market their own products and services. Maple Leap Groups may engage certain trusted third parties to perform function and provide services to us, including without limitation, hosting and management services, customer relationship services, database storage and management services, fulfilling orders, sending email, processing credit card payments or other functions necessary to our business; and Maple Leap Groups may share your personally identifiable information with these third parties, but only to the extent necessary to perform these functions and provide such services, and only pursuant to binding contractual obligations requiring such third parties to maintain confidentiality of your data.
Maple Leap Groups may also reveal a user's identity or relevant information if Maple Leap Groups knows or believes that User is harming or interfering with other our users, anyone else, or violating the Agreement or infringing any of the Maple Leap Group's legal rights.
Maple Leap Groups may also reveal user's personal information when required to do so by law, or if we have a good-faith belief that such action is necessary to comply with a court order or subpoena, to cooperate with investigations by law enforcement or regulatory authorities or to participate or cooperate with a judicial proceeding, or in urgent circumstances, to protect personal safety, the public or our websites; to protect the property and rights of Maple Leap Groups or a third party, the safety of the public or any person; to prevent or stop any illegal, unethical or legally actionable activity.
In the event of a merger, consolidation or reorganization involving Maple Leap Groups, acquisition of Maple Leap Groups by another company, or other similar transaction, your personal information will, in most instances, be transferred to the control of the third party that is part of that transaction.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. You may request details of personal information which we hold about you as governed by the laws of Canada. A small fee may be payable. If you would like a copy of the information held on you please write to Maple Leap Groups, 10210 140 St. NW, Edmonton, AB T5N 2L4. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
Website Hosting and Domain Renewal
Payments for past months of web hosting are non-refundable. Hosting accounts are set up at the time of order and are allotted a specific amount of server resources, according to the plan purchased. If client did not make use of the account, payment for services is still due. Hosting accounts are not canceled until notice is received from the client in writing, or until 15 days after due date of payment not received. If client paid for hosting account for 6 or 12 months ahead and cancels service before plan expiration date, a refund may be given for the months not yet elapsed. If client received free products and/or services with their hosting plan purchase, the value of the free services will be deducted from the refund amount. Maple Leap Groups reserves the right disable and/or terminate a user’s account if a user is found in violation of the terms. Accounts terminated due to policy violations will not be refunded.
Chargebacks
If we receive a chargeback or payment dispute (i.e. PayPal Dispute) from a credit card company or bank, your service and/or project will be suspended without notice. A $50 chargeback fee (issued to recover fees passed on to us by the credit company), plus any outstanding balances accrued as a result of the chargeback(s) must be paid in full before service is restored, files delivered, or any further work is done. Instead of issuing a chargeback, please contact us to address any billing issues. Requesting a chargeback or opening a PayPal dispute for a valid charge from us is fraud, and is never an appropriate or legal means of obtaining a refund. Please read and make sure you fully understand our refund policy prior to making a payment.